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3 Reasons Why You Should Upsell Pet Stain Spot Treatment

In 2016, 44% of Americans owned dogs, and 35% owned cats. The number of total dogs in homes was 78 million at that time, and 85.8 million cats were owned. -eCleanAdvisor.com

Follow the gold. In carpet cleaning terms, this means follow the pee. Pet urine stain removal has become an increasingly needed service. Here’s 3 reasons why you should be upselling this simple service to all of your pet owning customers.
Follow the gold. In carpet cleaning terms, this means follow the pee. Pet urine stain removal has become an increasingly needed service. Here’s 3 reasons why you should be upselling this simple service to all of your pet owning customers.


Reason #1: You’re already there.

You’ve already been hired to clean the carpet. More than likely, your customer did some heavy research on your company before calling you. This is means the customer cares about the quality of your work. It also means that they value your professional advice. If you worry that your customer might have stubborn urine spots that may reappear and cause odors at a later time, advise them of this. Also advise them that you can spot clean certain areas to target the source of the odors and reappearing spots.

Reason #2: It’s an easy service.

Flushing out pet stains is not difficult to do, but you’ll be seen as a hero by your customer when they see you taking the time to target problem areas. Most likely, your customer didn’t even know this type of pet stain removal service existed. They will be impressed by your knowledge and thoroughness. Take the time to educate your customers. They will appreciate you more for taking time to include them.

Reason #3: Low investment, high return. 

The tool you need is extremely affordable, ranging from $40 for small tool, or $299-349 for a larger tool. Depending on the size and severity of the urine contamination, you can easily earn back the cost for the tool within a few jobs.


What equipment do I need for pet urine and odor spot treatment?

  1. Carpet extractor or truck mount
  2. Sub surface extraction tool from StainOut System
  3. Pet urine, stain, and odor remover from StainOut System