FAQs

What is Sub-Surface Extraction?

Sub-Surface Extraction is a cleaning method used by professional carpet cleaners that goes beyond traditional cleaning methods by extracting liquids and odors that have soaked into your carpet padding. Traditional cleaning methods will clean the surface of your carpet, but won’t reach the real cause of odors and reappearing spots – your carpet padding. Previously, this professional cleaning method was not easily accessible to homeowners. Which is why we created the SOS Hand Tool, to bring professional carpet cleaning results to your home. To learn more about Sub-Surface Extraction, watch our video.

What kind of vacuum can I use with the SOS Tool?

The SOS Tool will work with any standard wet and dry vacuum, carpet extractor, or truckmount. DO NOT attempt to use the SOS Tool with a regular vacuum cleaner.

What hose size do I need for the SOS Tool?

The SOS Tool has been designed to fit any standard wet/dry vacuum with either 1.25”, 1.5”, or 2” hoses.

Is your Smiley Paws Urine, Stain, and Odor Remover safe to use around my children and pets?

Yes!This professional grade cleaning formula is safe and non-toxic to use around animals and children. Our line of products were created with your loved ones in mind (two-legged and four-legged). That’s why our cleaning formula is hypoallergenic and is made of all-natural plant-based ingredients. And our environmentally friendly formula is also biodegradable so you can not only keep your home clean, but the earth as well.

Is Smiley Paws Urine, Stain, and Odor Remover safe to use on wool?

Yes! Absolutely.

Is there an MSDS for Smiley Paws Urine, Stain, and Odor Remover?

Yes. Please click on your preferred language below:

Smiley Paws MSDS – English
Smiley Paws MSDS – Spanish

Can Smiley Paws Urine, Stain, and Odor Remover be used on more than just carpet?

Yes! Smiley Paws can be used for:

  • Laundry and pet bedding to remove stains and odors. Simply pour 1/2 cup of Smiley Paws into your washer machine along with your laundry and/or bedding.
  • Deodorizing and freshening up rooms, rugs, and bedding. Simply attach a trigger sprayer to the bottle and mist onto stinky surfaces!
  • Cleaning messes off tile and other hard surfaces, including walls.